This policy explains how ShoeClaws handles information when you browse shoeclaws.com or contact us about footwear sourcing.
1. Information and use
We use the contact details, requirements and files you send by email or WhatsApp to respond to inquiries, discuss sourcing and manage business correspondence. Website inquiry fields are not submitted to a server.
2. Local browser storage
Shortlist identifiers and theme and language preferences remain on your device until cleared. Collection filters are stored for the current tab. You can remove these records through your browser settings; clearing them resets the corresponding features.
3. Inquiry drafts
Inquiry text remains in the current page. When you switch language, a temporary copy in this tab can restore the fields within ten minutes and is removed when read. Copied text and downloaded email drafts remain under your control.
4. Service providers
Cloudflare processes technical request data, including IP addresses, to deliver and protect this website. Email and WhatsApp providers process communications under their own policies. We do not add advertising trackers or analytics scripts.
5. Retention and disclosure
Business correspondence is retained as needed to handle your inquiry, an agreed transaction and applicable recordkeeping duties. Relevant information may be disclosed to service providers or project partners where necessary for these purposes, or when required by law.
6. Your privacy rights
Depending on applicable law, you may request access, correction or deletion of personal information, or object to or restrict its use. Contact us using the email below. We may request information necessary to verify your identity and assess the request.
7. International processing
Hosting and communications providers may process information in countries outside your own. Their privacy policies explain the applicable processing arrangements.
8. Document updates
Changes to these documents are published on this page with a revised date. Updated website terms do not replace an existing commercial agreement without the parties’ agreement.
9. Contact
ShoeClaws
coop@shoeclaws.com